In Technical Writing and Editing, we learned about the four levels of editing: revising, substantive editing, copyediting, and proofreading. Learning about the levels of editing allowed me to get a better grasp at how to approach my writing assignments in class. In the past I have eagerly completed my assignments then struggled to find a rhythm when editing them. More often than not, it lead to me proofreading the paper then submitting it. After being assigned multiple 10-page term papers and numerous other small assignments this semester, I knew I had to find a way to establish a better method of editing and submitting my assignments in a timely fashion. As a first step, I now know to revise individual documents as a whole to establish clarity. If time is permitted, I then update the organization and design of the document. Lastly, I go through the document twice to ensure clarity and consistency and then to catch any grammar errors.
I believe I have been very successful this semester when revising and editing papers. I not only believe that this strategy is useful while I am still a student, but in the future as an engineer as well. Engineers often write reports, memos, and e-mails to coworkers, clients, and customers. For quick e-mails, it is important to quickly copyedit and proofread to ensure the reader will understand the purpose of my e-mail, however in reports and memos it may be more crucial to go through each level of editing. Knowing how to utilize the four levels of editing is a valuable skill as an engineer.
Plain language is typically used for instruction, teaching, or presenting information. In the medical field professionals are required to provide their patients with information regarding their health. This is where plain language is most useful; it facilitates efficient communication between provider and patient.
Navigating and understanding healthcare today can be confusing and frustrating even for those familiar with the system. Imagine how it might feel for someone who isn’t familiar with the system and who is being expected to interpret important information regarding medical procedures or decisions when they are ill. Also consider patients with limited literacy skills, overcomplicated medical jargon would surely not be appropriate for them. Times like this are when comprehension is crucial. Using plain language for patient instruction just makes sense.
It’s also important to note that plain language use for written works is essential, but its use for verbal instructions is also preferred. In the medical profession I feel we get so used to using terminology among our peers and sometimes forget that our audience may have little or no exposure to medical terms. The use of plain language is a way to bridge the gap between medical professionals and patients and ensure patients receive and comprehend information regarding their health and well being.
This week for my technical communications class, we were asked to create an infographic using the strategies and tips we learned in our assigned readings. We were also given some tools to use to help those of us who were really new to graphic design (that’s me!).
I settled on Piktochart’s graphics design site. They had a lot of clean modern templates that appealed to me. I also liked the tutorial provided, there was both a video and helpful pop up tips as you explored the site initially. Continue reading
Within the quick service sector of the food and beverage industry, their seems to be two prevailing processes when it comes to taking a customer’s order, filling that order, and accepting payment. The order of these steps can change the way a customer perceives a restaurant and can influence revenue directly.
The most common version of this process includes recording the customer’s order, accepting payment, then filling the order. This process can be seen in many major fast food chains and seems to be the most efficient way to conduct this process however there are other options that can change the tone of the order taking process entirely.
Another, slightly less popular method for this process is to first take the customer’s order, then fill the order, then accept payment at the end of the process. This is more useful in situations where an order requires a lot of customization and options that do not influence the price of a product. This can also lead to less perceived waiting time because the customer is constantly engaged in the food making process thus, making the time seem to pass more quickly.
Each of these methods has their strengths and weaknesses in certain situations which are why there is no single best method for this process. The main tradeoff seems to be in the amount of perceived waiting time versus the actual waiting time where the first method usually has less actual waiting time and the second method usually has less perceived waiting time.
– Thomas Skowronski
Arlene Miller, blogger on bigwords101.com, discussed the history and current usage of how cuss words are altered in writing as well as on television and radio. Grawlix, which refers to strings of symbols that are often used in place of cuss words, date back to comic books from the 1880s. However, the term wasn’t coined until the 1960s. Sometimes this is referred to as profanitype, however that is just a slang term for grawlix.
In modern days, many different versions of grawlix are used. Oftentimes, a single asterisk is used to replace a central vowel in the cuss word. Common symbols that are used include &, #, %, !, @, and ?.
The Federal Communications Commission has restrictions on what can be said on television and radio. Broadcasters typically replace a cuss word with an audible beep which is now referred to as “bleeping” something out.
In the article, Arlene Miller mentions last how many authors, producers, and broadcasters will replace the swear with a more acceptable replacement term such as jerk, heck, or gosh, allowing them to get their point across in a more appropriate manner.